Technology

Noda Taxis has a policy of continued investment in technology. This enables our company to be market leaders in the local taxi industry, allowing us to offer all our customers the highest possible level of service, at a surprisingly reasonable cost.

Our Technology

The areas of innovation

Office

  • Booking software.
  • Despatch software.
  • GPS Tracking in all vehicles.
  • Call recording.

Car

  • Mobile data unit.
  • Card payments.
  • Satellite navigation.

Customer

  • Call back.
  • Automated booking system.
  • Automated notification to inform you of your driver and vehicle details. 
  • iPhone & Android app.

What we do

Keep it simple

Through the integration of our three core areas of technology, we are able to reduce booking times, restrict human error and profile customer details, within our secure booking and despatch system.

 

Our despatching software has the capacity to despatch seven bookings per second, which in turn enables us to reach our customers on time. 95% of our bookings are dispatched to a driver within 30 seconds and 95% of cars arrive within 5 minutes of booking. With satellite navigation in all our vehicles your destination could not be nearer, and your car will be tracked all the way.

 

All our customers can benefit from our free callback service (car due to arrive) and our automated response to where your taxi is.

Office

Car

minibus-circle

Customer

Customer Technology

Making it easier for you

Text back

Q: What is "Text Back"?

1: When you book a Noda Taxi, as soon as you hang up we send a text out saying your taxi has been booked - with pick up point & time it is booked for.

2: When your vehicle is dispatched, we send you a text with a link which you click on which allows you live tracking off your driver.

3: When your car is 2 minutes away we send a text saying your car is approx. 2 mins away and the vehicle details (E.G. it's a silver Skoda Octavia, reg NU14 EGF, and your driver's name is Ian).

Automated Booking System

We also offer an automated booking service allowing you to book your taxi instantly without talking to a telephonist.

The major benefits of using the automated booking service:

Book your taxi instantly.
Have an option of three different pickups.
Get your taxi ASAP without waiting in a queue.
Check where your taxi is.
No need to wait for a telephonist to answer you call or queries.

 

Never hear an engaged tone

If you wish to register for this free service, please enter your landline or mobile number, and the address that you wish to associate with that number, in the form below. Or speak to one of our call centre staff on (0191) 298 5050.

Contact Us
  • Noda Taxis Newcastle
  • Address: 37a Hadrian Rd, Newcastle, NE4 9HN, United Kingdom
  • Email: info@nodataxis.co.uk
  • Phone: (0191) 222 1 888
PLEASE COMPLETE THIS FORM TO REGISTER

Order your car to your desired pick-up point

With our Interactive Voice Response (IVR) you no longer have to wait in the queue to speak to an operator

01

Call Noda Taxis

(0191) 222 1 888

Give us a call at any time - we operate 24/7 so feel free to call no matter how early or how late!

02

Select Pickup Point

Select a number to select a pickup point - you can save up to 3 regular pickup points, such as your home, work, and child's school.

03

Book Taxi

Order your taxi with one click, and track its progress when we send you the confirmation text message.